What I do
![UX writing](https://brennabustamante.com/wp-content/uploads/2020/11/writing.png)
UX writing
I work with UX designers, UX researchers, and product managers to write user-focused content.
![Content strategy](https://brennabustamante.com/wp-content/uploads/2020/11/strategy.png)
Content strategy
I think all content is part of a user journey. My background in support helps me to ask questions, break down the user experience, and advocate for better user experience strategies.
![Strategist](https://brennabustamante.com/wp-content/uploads/2020/11/ideas.png)
Strategist
I identify gaps, formulate goals, think through the different ways to achieve the goal and implement the highest impact strategies to accomplish objectives.
![Stakeholder management](https://brennabustamante.com/wp-content/uploads/2020/11/stakeholder.png)
Stakeholder management
I listen, try to understand and adjust. I am open to feedback, and happy to provide feedback. I negotiate and discuss.
![User advocate](https://brennabustamante.com/wp-content/uploads/2020/11/user.png)
User advocate
I listen to users, use my personal experience, and gather data to fight for better user experiences.
![Support expert](https://brennabustamante.com/wp-content/uploads/2020/11/support.png)
Support expert
I listen to users and investigate issues to advocate for product improvement.
![Problem solver](https://brennabustamante.com/wp-content/uploads/2020/11/problem.png)
Problem solver
I identify gaps in processes and find solutions.